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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Turnbo

March 10, 2026

5  out of  5
rating by Patricia Turnbo
"Bethany was wonderful this morning. She assisted me in a smooth transition of my renter policy. Quick, easy no Stress. Thank you"
We responded:
"Patricia, thank you for the nice review on Bethany. She always goes the extra mile for everyone she works with. Have a great summer. Bob"
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Lacey Carlson

March 6, 2026

5  out of  5
rating by Lacey Carlson
"I love everyone at Bob Watson’s office. They are so helpful and kind anytime that I call the office or I need anything. I could not ask for a better group of people to work with. Phenomenal customer service."
We responded:
"Lacey, thank you so very much for the kind words. Providing kind and caring service is our number one priority. If you need anything in the future please let us know. Bob"
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Logan Whitley

March 4, 2026

5  out of  5
rating by Logan Whitley
"Veronica = best insurance agent ever"
We responded:
"Logan thanks for leaving a nice review. Yes Veronica is amazing and always so very helpful. Bob"
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devin pendleton

March 4, 2026

5  out of  5
rating by devin pendleton
"Great service from Luke at the office! Very patient and helpful guy. He helped me find a significantly cheaper insurance while being covered for MORE than my previous policy from geico!"
We responded:
"Devin, thank you for the 5 star review. Luke is a terrific young man and always very helpful. Bob"
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Andrew Zawisza

March 1, 2026

5  out of  5
rating by Andrew Zawisza
"Always very easy working with the office personnel at Bob Watson State Farm. Bethany Morrison handled my questions very professionally and very expediently, without any problems."
We responded:
"Andrew, thank you for the very kind review. Bethany is a wonderful team member who always delivers incredible service to everyone. Thanks for taking your time to review us. Bob"
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John Meyer

February 27, 2026

5  out of  5
rating by John Meyer
"Luke was great !! He gave me what I needed ! Thanks !"
We responded:
"John, thank you for your nice review. Yes Luke is a great young man who is always trying to make our clients feel comfortable with any insurance questions. Hope 2026 is a great for for you. Bob"
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Aaron Toll

February 26, 2026

5  out of  5
rating by Aaron Toll
"The absolute best! 1/3 cheaper with better coverage."
We responded:
"Aaron, thank you very much for the kind review. We are always here to help. Bob "
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Sheryl Galvin

February 23, 2026

5  out of  5
rating by Sheryl Galvin
"Our Family has had Bob as our insurance Agent since 1975. From Autos, boats and homes. Even after we moved to the Springfield area over 30 years ago, I can't think of anyone else I would want to handle our insurance needs. He and his staff have always been accommodating whenever we needed them, and in those times, they made it as smooth and seamless as possible for us."
We responded:
"Sheryl, thank you for taking the time to give us that wonderful review. Gosh we go back a long long time! I remember vividly when I first insured your family. I had only been an agent for about 2 years and your dad called me to give him some quotes. What great memories I have of your whole family. Thank you for all the trust you have shown in me to be allowed to service all your insurance needs over these many years. I hope all is well with you. Bob"
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Bradford Byrd

February 18, 2026

5  out of  5
rating by Bradford Byrd
"I am amazed at the ease of which I’ve been doing business with Bob Watson &Terri Drummond at State Farm Insurance. The ease of contacting and getting needs met quickly is a necessity. I have had car insurance sent to me via email and text while chatting with an officer of the law. I have also routinely had vehicles added and subtracted to my policies and added Renter’s Insurance added and sent to entities either through me or by State Farm. It is so easy, quick, and to the point working with State Farm and Bob Watson’s office."
We responded:
"Wow Bradford thank you for the SUPER review. It is so nice for us when we get a great review because we strive to provide outstanding service every single day. Terri, I and the entire team thank for your continued loyalty to our office. If you need anything we are always here for you. Thanks Bob"
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Ashley Smith

February 2, 2026

5  out of  5
rating by Ashley Smith
"Bethany on Bob Watson’s team has been wonderful on assisting me with my recent policy changes. The whole team has always been great whenever I need a change. I highly recommend them for any of your insurance needs. 😊"
We responded:
"Ashley, thank you for the wonderful review. It is a privilege to be your insurance agent. Please know we are always here for you when you need anything. Hope 2026 is a great year for you. Bob"
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Phil Bohnert

January 28, 2026

5  out of  5
rating by Phil Bohnert
"Terri D. always does a good job for me. She is knowledgeable and a hard worker and always tries to help me with policy questions and ideas on how to save money. Great Service!"
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Annie Browning

January 25, 2026

5  out of  5
rating by Annie Browning
"Called Terri on Friday afternoon with an issue on our insurance cards for our trucks. She immediately took care of the problem. She's the best."
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phil grosse

January 21, 2026

5  out of  5
rating by phil grosse
"Great service. Very helpful."
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Teresa Montgomery

January 20, 2026

5  out of  5
rating by Teresa Montgomery
"Great service. Kerri is so helpful and kind. She always goes above and beyond"
We responded:
"Teresa, thank you very much for your kind review. Gosh I have had your family insured for 50 years. I truly do not understand where time goes. Hope all is well with you and you have an incredible 2026. Bob"
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Julie Dean

January 13, 2026

5  out of  5
rating by Julie Dean
"Love these agents. They have done a great job for us. Thanks for everything you do!"
We responded:
"Julie, thank you for the 5 star review. Our number one goal is to provide remarkable service to our clients! Please let us know if there is anything we can do for you. Bob"
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Billy Wales

January 7, 2026

5  out of  5
rating by Billy Wales
"I recently had the pleasure of working with Amber at the Bob Watson State Farm office in Blue Springs. She was exceptional, professional and completely met my needs."
We responded:
"Billy, thank you very much for the kind review. We strive to give outstanding service everyday. Hope you have a great 2026. Bob"
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Joyce Boles

January 7, 2026

5  out of  5
rating by Joyce Boles
"Quick response to receive new Insurance cards to print. Been with Watson since first year."
We responded:
"Joyce and Nelson thanks for the nice review. We are always here for you for anything you might need. Hope you have a great 2026! Bob"
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Alyssia Paige

January 5, 2026

5  out of  5
rating by Alyssia Paige
"I absolutely love Veronica, she always takes care of me and recognizes my voice immediately. She goes out of her way to help me with whatever I ask for, whether I'm canceling a policy or opening a new one. All the ladies are very nice and accommodating, love this location!"
We responded:
"Alyssia, thank you for the great review. Yes Veronica is an amazing individual and always happy to help. We are always here to help in any way. Bob"
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Richard Rocha

January 2, 2026

5  out of  5
rating by Richard Rocha
"I have truly enjoyed Bob Watson and staff. They are always very efficient and a great help! God bless them..."
We responded:
"Father Rocha, thanks for your kind review, it is always so appreciated. We strive to give excellent service daily. If you need anything please let us know. Bobby Wat"
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NJ

December 29, 2025

5  out of  5
rating by NJ
"Kerri..thank you for all of your help! Greatly appreciated."
We responded:
"NJ, thank you for your nice review. Kerri is a wonderful individual and always very helpful. Bob"
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Mike Amberson

December 29, 2025

5  out of  5
rating by Mike Amberson
"Been with Bob and his absolutely wonderful staff longer than I can remember. Why switch if everything has gone along for years without a hitch? Can’t even imagine what another company could offer that would be up and beyond what we are getting now and always have. Keep up the excellent work! Thank you"
We responded:
"Mike, thank you for the wonderful words about our team. We always strive to be the best. You have been such a wonderful client for many years. Please let us know if you need anything at all. Hope you have a great 2026. Bob"
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Victor Detel

December 19, 2025

4  out of  5
rating by Victor Detel
"I have been with State Farm insurance - Bob Watson office for about 40 years now. Their staff is at the top of the class. Their rates are better than most. They are always willing to help with questions and advise. Terry has always been there for for me and is greatly respected."
Profile photo of CMDR Gonzo von Richthofen

CMDR Gonzo von Richthofen

December 9, 2025

5  out of  5
rating by CMDR Gonzo von Richthofen
"Kerri is always super friendly and helpful. I'm glad to have a local insurance professional like her who I can call when something comes up."
We responded:
"Thank you very much for the kind review. Yes Kerri is an amazing person who is always friendly and professional. We appreciate you and are always here for you. Bob"
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Lisa Schifferdecker

December 5, 2025

5  out of  5
rating by Lisa Schifferdecker
"I've been having great experiences with Amber at Bob Watson's State Farm group. She has helped me so much and is always very prompt and friendly with all my needs. I was with another State Farm office for three decades and it was always a hassle. It was frustrating the times I had to call to get a response. But it's not that way with Amber! She is prompt and getting back to me and very knowledgeable with all communications! If she tells you she will do something she does and she follows through! Great communication! Changing to Bob Watson's group a year or so ago was the best decision I could have made! Amber is the best!"
We responded:
"Lisa, thank you so very much for the wonderful review. It means so much to us to know we are delivering incredible service to all our clients. Amber is a very special person who is kind and thoughtful and wants to help make insurance a simple process. She always goes the extra mile for everyone and does it with a warm smile. Thank you for your continued loyalty to our office and we will always be here for you. Hope you have a wonderful Christmas season. Bob"
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Jeff Ziefle

December 2, 2025

5  out of  5
rating by Jeff Ziefle
"Been with State Farm (Bob Watson) for over 40 years and have had nothing but great customer service. Office is always friendly and helpful!"
We responded:
"Jeff, thank you so much for taking the time to write a review for us. We take great pride in delivering the very best service to our clients. Please know we are here for you 24/7 for anything you need. Hope you have a great Christmas and be safe. Bob"