State Farm® Insurance Agent Bob Watson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather K
October 2, 2026
5
out of
5
rating by Heather K
"I couldn’t be more happy with the service we get from this office. They are always so quick to help in any way they can!"
We responded:
"Heather, thank you for the very nice review. We strive to provide the very best service possible. We look forward to continuing our great service for you. Have a wonderful fall.
Bob"
Kim Dawson
September 15, 2026
5
out of
5
rating by Kim Dawson
"Teri is always so pleasant and helpful! Thank you Teri!"
We responded:
"Kim, thank you for the review. Yes Terri is an amazing individual who is always compassionate and caring. We are always here to help.
Bob"
Susan Soukhakian
September 4, 2026
5
out of
5
rating by Susan Soukhakian
"I had called to get insurance on my new RV...I spoke with Veronica... she was super helpful, answered my questions and addressed my concerns..what she didn't know she did the research and called me back...it was a pleasure working with her"
We responded:
"Susan, thank you for the kind review. You are absolutely correct Veronica is thoughtful, kind and very knowledgeable. If ever you need anything please don't hesitate to reach out.
Bob"
Doug De Tray
September 1, 2026
5
out of
5
rating by Doug De Tray
"We have used Bob Watson for over 30 years and have filed some pretty hefty claims for roofs, gutters, siding. They have handled claims efficiently and always get back to me with any questions. I also want to give a shout out to Terri Drummond who responds extrremely quicklly to any questions I have."
We responded:
"Doug, thank you so much for taking your time to give us such a thoughtful review. Yes we have been friends for a long time. I always enjoyed visiting with your mother, she was such a sweet lady. You are absolutely correct about Terri, she is an amazing individual whose is always compassionate and helpful. Thanks for all your many years of loyalty to our office.
Bob "
Denise Cox
August 27, 2026
5
out of
5
rating by Denise Cox
"Terri Drummond at Bob Watson's Office is THE BEST!!! She is Always so helpful and quick to assist with all our changing needs and questions. Five Stars!!!"
We responded:
"Denise, thank you for the fantastic review and yes Terri is an amazing individual with great compassion. She always goes the extra mile to make sure everyone is taken good care of.
Bob"
Luke Hodson
August 25, 2026
5
out of
5
rating by Luke Hodson
"Very responsive and easy to work with!"
We responded:
"Luke, thank you for your 5 star review. We are always here to help you with anything you might need.
Bob"
Ma Duddridge
August 19, 2026
5
out of
5
rating by Ma Duddridge
"Terri Drummond Of Bob Watson State Farm office is always so helpful and quickly answers questions for me. Highly recommend this office and especially Terri. Have been
with this office for decades!"
We responded:
"Ma, thank you for your review. Yes Terri is an amazing person who is kind,caring and always ready to help. Thank you for sharing your personal thoughts about her.
Bob"
David Thompson
August 13, 2026
5
out of
5
rating by David Thompson
"I recently filed a claim for storm damage on our home. The staff at Bob's office walked me through the process and told me what to expect. After filing the claim, I delt with State Farm Claims personnel and an adjuster. Once the claim was processed, Bob's Staff helped me understand the estimates, payment process and next steps. They made it easy."
We responded:
"David, thank you for your nice review. So glad you were happy with our assistance on your claim. We try our very best to help our clients through the claim process. No one wants to have a claim but when they do, that;s our time to step up and provide great service.
Bob "
Vince Pace
August 3, 2026
5
out of
5
rating by Vince Pace
"5 Star experience every day all the time!!!!"
We responded:
"Vince, thank you for the great review. And most of all your loyalty and friendship. You have a wonderful family.
Bob"
Logan Whitley
July 30, 2026
5
out of
5
rating by Logan Whitley
"Veronica = best insurance agent ever"
We responded:
"Logan thanks for leaving a nice review. Yes Veronica is amazing and always so very helpful.
Bob"
S Olson
July 29, 2026
5
out of
5
rating by S Olson
"I've been with Bob Watson for several years, and have always been happy with him and his team's customer service!"
We responded:
"Suelyn, thank you for your kind review. We appreciate you and are always here to help.
Bob"
Aaron Toll
July 29, 2026
5
out of
5
rating by Aaron Toll
"The absolute best! 1/3 cheaper with better coverage."
We responded:
"Aaron, thank you very much for the kind review. We are always here to help.
Bob "
Ann Sieg
July 24, 2026
5
out of
5
rating by Ann Sieg
"Bethany was so helpful. She is an absolute gem!"
We responded:
"Ann, thank you for taking time to give us a nice review. Yes Bethany is truly a gem and always so very helpful.
Hope you are having a great summer.
Bob"
Kaitlin Barris
July 23, 2026
5
out of
5
rating by Kaitlin Barris
"Terri was a great help today with helping me get car insurance! Such friendly place!"
We responded:
"Kaitlin, thank you for the wonderful review. It is always so special when people take the time to let us know we are doing a good job. Terri is an amazing person who always goes the extra mile for everyone. We are always here for anything you need.
Bob"
Dolly Driskell
July 22, 2026
5
out of
5
rating by Dolly Driskell
"Terri is awesome! Very knowledgeable about insurance.And what a client needs. Very caring and understanding."
We responded:
"Dolly, thank you for the very nice review, it means a lot to us! Terri is an amazing person who is always extremely helpful to everyone. She understands what the best coverage is for the best price. She is always very happy to go the extra mile for everyone.
Bob "
anonymous
July 18, 2026
1
out of
5
rating by anonymous
"Very disappointed in this office. Our family has had him for over 50 years. When the going gets tough, he does not stand behind you and fight for you. Just there to take your money."
We responded:
"I am very sorry you are unhappy with our office. I would be more than happy to help in any manner but I have no idea who this is. Did you ask to speak with me personally so that maybe I could have found a resolution for you. If you want to call my office and ask for me I would be happy to look in to this matter to help."
Margie White
July 17, 2026
5
out of
5
rating by Margie White
"Love this office!"
We responded:
"Margie, thank you very much for the 5 star review. We are always there when you need us and look forward to helping you in the future.
Bob"
Tammy Anders
July 13, 2026
5
out of
5
rating by Tammy Anders
"Terri was a great help with adding a car and taking 1 off... very helpful and polite"
We responded:
"Tammy, thank you for taking the time to give us a review. Yes Terri is a very special person who is always there to make everything go smoothly for our clients. If there is anything you need please let us know.
Bob"
Debra Serrano
June 18, 2026
5
out of
5
rating by Debra Serrano
"I have had the pleasure of knowing Bob Watson for years through church and working with him through Latta Real Estate Services. The best thing I ever did was switch my homeowners and car insurance to State Farm about a year ago and regret not doing it sooner. The staff is incredible to work with and they are great people! They will answer your questions and treat you like family. If you want great service, competitive prices, a super-agent, and a reliable insurance company, go to State Farm NOW!! I would highly recommend using them for Renter's Insurance."
We responded:
"Debra, thank you for the incredible review, it means a great deal to us. We pride ourselves in giving the very best service possible to our clients. If you need anything at all please reach out to us. Thanks again and have a great summer.
Bob"
D SHOFF
June 17, 2026
5
out of
5
rating by D SHOFF
"Bob and his team are the best and offer a GREAT service."
We responded:
"Thank you very much for the 5 star review. We hope to always meet your expectations. Have a great summer.
Bob"
Sue Mueller
June 12, 2026
5
out of
5
rating by Sue Mueller
"I have been a customer of Bob's for decades. Love the agency and all the employees that work there. Wouldn't do business anywhere else."
We responded:
"Sue, thank you very much for the wonderful review. We go back a longtime don't we? I certainly appreciate your loyalty.
Have a great summer.
Bob"
Aaron Walker
June 8, 2026
5
out of
5
rating by Aaron Walker
"Was Loyal for Decades to another agency. WOW... i should of shopped around years ago. not sure about JAKE but i know TERRI has this and her team. Added a Car, and child, and still paying less. Terri, Bethany, Veronica, Luke, and yes Bob, all amazing, almost walk in to pay my bill to say hi to everyone. I even saw Jake there once or twice."
We responded:
"Arron, thank you for the very kind words. Yes Terri, Veronica, Bethany and Luke are amazing representatives who always have your best interests in mind. Please know how much we appreciate your loyalty to us. I hope you have a great summer.
Bob "
Trish Mahurin
May 22, 2026
5
out of
5
rating by Trish Mahurin
"I’ve talked to Terri and Luke this week on some insurance on a new vehicle. Timely responses and just kind and easy to work with."
We responded:
"Trish, thank you for taking the time to give us a nice review. Both Luke and Terri are terrific representatives who care about taking great care of people.
Bob"
Janice Garrett
May 19, 2026
5
out of
5
rating by Janice Garrett
"Let me tell you there is a difference in agencies. I was planning to leave State Farm because I didn’t think the agency had my best interest in mind. Instead I called the corporate office and they referred me to Bob Watson Agency and it was the best thing ever. Terri was so understanding to my needs and she was so friendly and professional. If you need an agency that truly care give State Farm’s (Bob Watson) a call, tell them Janice Garrett recommended you. It will be one of the best decisions you ever made! Have a wonderful day!"
We responded:
"Janice, thank you so very much for the incredible review. We strive to do our very best to help navigate the insurance process.
We love to hear that we have done a great job taking care of you. Have a wonderful summer.
Bob"
John Meyer
May 18, 2026
5
out of
5
rating by John Meyer
"Luke was extremely helpful and got done what I needed ! Bob’s co workers are all very helpful !!"
We responded:
"John, thank you for your nice review. Yes Luke is a great young man who is always trying to make our clients feel comfortable with any insurance questions. Hope 2026 is a great for for you.
Bob"