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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Cooper

October 10, 2025

5  out of  5
rating by Jerry Cooper
"Always positive and helpful. Is able to answer all of my questions in a timely manner."
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bryan dodd

October 8, 2025

5  out of  5
rating by bryan dodd
"Terri saved me money and i didnt even ask her to check! wonderful service, i would highly recommend"
We responded:
"Bryan, thank you for the nice review. So glad Terri was able to help you. Terri is always looking for ways to help people save money. If you need anything please don't hesitate to call our office. Bob"
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Joseph Coite

October 7, 2025

5  out of  5
rating by Joseph Coite
"Very personal and professional staff, they listen to your needs and respond appropriately to your questions and concerns. They are knowledgeable, friendly and get back to you in a very timely manner"
We responded:
"Joseph, thank you very much for your review. We strive daily to provide great service to our clients. We are always here to take care of you and any insurance needss you might have. Bob"
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Bill Grimes

October 3, 2025

5  out of  5
rating by Bill Grimes
"The team Bob Watson has assembled has really done well in giving us service when needed. They give exceptional help in getting us the information and documentation we need, and whatever other requests we have. They really do a great job in taking care of us quickly and efficiently."
We responded:
"Bill, we really appreciate the kind review and will continus to provide great service to you. Thanks for being a great client. Bob"
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KATHERINE COX

September 24, 2025

5  out of  5
rating by KATHERINE COX
"Been a very long time customer with auto as well as business. The staff is wonderful; very helpful, friendly and quick to respond to my questions and/or with anything I need!"
We responded:
"Katherine, thank you very much for the kind review. We strive to be helpful and prompt in all communications with our clients. I really appreciate your long history with me. Bob"
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Amy Vest

September 23, 2025

5  out of  5
rating by Amy Vest
"I am extremely grateful for Terri at statefarm for all her help adding my new vehicle to my policy and getting me insurance cards instantly so I could get tags within a hour of speaking with her. Amazing customer service!"
We responded:
"Amy, thank you for the 5 star review. We will continue to provide the very best service for our clients. Yes Terri is an amazing representative and very warm and caring. Bob"
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Bradford Byrd

September 23, 2025

5  out of  5
rating by Bradford Byrd
"I am amazed at the ease of which I’ve been doing business with Bob Watson &Terri Drummond at State Farm Insurance. The ease of contacting and getting needs met quickly is a necessity. I have had car insurance sent to me via email and text while chatting with an officer of the law. I have also routinely had vehicles added and subtracted to my policies and added Renter’s Insurance added and sent to entities either through me or by State Farm. It is so easy, quick, and to the point working with State Farm and Bob Watson’s office."
We responded:
"Wow Bradford thank you for the SUPER review. It is so nice for us when we get a great review because we strive to provide outstanding service every single day. Terri, I and the entire team thank for your continued loyalty to our office. If you need anything we are always here for you. Thanks Bob"
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Grandeur Band JHG Ministries

September 9, 2025

5  out of  5
rating by Grandeur Band JHG Ministries
"The staff is extremely helpful and attentive!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Great service is a priority for us. Bob"
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Richard Davis

September 8, 2025

5  out of  5
rating by Richard Davis
"Bob and his staff have handled our insurance needs for over 20 years.Everyone is very professional and dedicated to customer service. Special thanks to Terri and her team."
We responded:
"Dick, thanks for the very nice review and all your nice comments. We all try to provide the very best service possible. And you are correct, Terri is an amazing person who always is caring and compassionate with everyone she works with. Thanks again for your continued loyalty. Bob"
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Lacey Carlson

September 8, 2025

5  out of  5
rating by Lacey Carlson
"I love everyone at Bob Watson’s office. They are so helpful and kind anytime that I call the office or I need anything. I could not ask for a better group of people to work with. Phenomenal customer service."
We responded:
"Lacey, thank you so very much for the kind words. Providing kind and caring service is our number one priority. If you need anything in the future please let us know. Bob"
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Steve Long

September 5, 2025

5  out of  5
rating by Steve Long
"I have been a customer with Bob Watson since 1989. Great service and very helpful. I recommend Bob Watson’s State Farm office to anyone in the area."
We responded:
"Steve thank you for the wonderful review. Your correct we do go back a long way. You are always a pleasure to work with and we will continue to provide you with the very best service possible. Please don't hesitate to reach out for anything you need. Bob"
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Roger Bogacz

September 2, 2025

5  out of  5
rating by Roger Bogacz
"My Wife and I have been with Bob Watson at State Farm since the early 1980's. Bob and his Staff especially, Terri Drummond have been always ready to help when needed. Give excelent policy suggestions and watch after our multiple policies."
We responded:
"Roger thank you very much for the very nice review. Gosh we go back a long way my friend. It has always been a real delight working with you all over the many years. We will continue to provide you the very best service and always with a smile. Thanks again for being such a loyal client. Have a great fall. Bob"
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T BROWNHEIM

September 1, 2025

5  out of  5
rating by T BROWNHEIM
"Whenever we need assistance, they respond immediately—with genuine care and attention. Whether it’s reviewing our coverage or handling a question, I can simply pick up the phone, and help is right there. Their support isn’t just convenient—it’s thoughtful, reliable, and always reassuring."
We responded:
"Tracy, thank you so very much for your kind words as we strive too always provide exceptional service to you. It seems so often we don't receive very good service anymore, so at our office we try to provide you the service you deserve. Hope you have a great rest of your year. Please let us know if you need anything. Bob"
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Margie White

August 29, 2025

5  out of  5
rating by Margie White
"Love this office!"
We responded:
"Margie, thank you very much for the 5 star review. We are always there when you need us and look forward to helping you in the future. Bob"
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Janet Joles

August 27, 2025

5  out of  5
rating by Janet Joles
"We always get a quick response and results whenever we contact your office. Thank you!"
We responded:
"Janet thank you for the very nice review. We always strive to provide great service and a friendly smile. Please let us know if you need anything in the future. Bob"
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Michael Benker

August 26, 2025

5  out of  5
rating by Michael Benker
"I have used Bob Watson State farm insurance agent for over 11 years and I've been extremely happy with their service and everything they've done for me they have insured my car through Harley-Davidsons and my renters insurance policy"
We responded:
"Michael, thank you for the very nice review and we are grateful to have you as a client. We strive to provide the very best service as possible to you. Please let us know if you need anything, as we are here to serve. Hope you had a great summer!! Bob"
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Vicky Martinez

August 25, 2025

5  out of  5
rating by Vicky Martinez
"Friendly, helpful and professional."
We responded:
"Vicky, thank you very much for the nice review. It really means a lot for us to know that you are happy with our service. Always know we are here for anything you need. Bob"
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Marie Steiner

August 6, 2025

4  out of  5
rating by Marie Steiner
"Danny & I have been with State Farm since our marriage of 48 years. I am now a widow and expenses are high, and each time I receive a insurance premium notice it cost more. That being said I always get answers to my questions, not the one I want, but no hesitation to answer."
We responded:
"Marie, thank you for your very kind review. We have been friends for so many years and continue to be. Danny was such a wonderfully kind man who I miss very much. We had some great conversations over the years. Yes unfortunately rates continue to rise in response to the enormous rise in the number and severity of storms across the country. Every night on the national news it's another disaster somewhere, either a fire, tornado, hurricane' hail storm or something terrible. I hope you have a great rest of your summer. I am always here for you. Bob"
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Julie Blaine

August 5, 2025

5  out of  5
rating by Julie Blaine
"I’ve have always had a fantastic experience with Terri, Bob and the entire State Farm team! Terri is always friendly, professional, and incredibly helpful. Highly recommend them for anyone looking for reliable and responsive insurance service!"
We responded:
"Julie, thank you so very much for the kind review. We certainly go back a long way. I remember vividly the day I met you and Jim. I have always so enjoyed our opportunities to see each other. I still remember all the many conversations Jim and I had in my office over the years. I miss him. We are always here for you!! Bob"
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Ashley Wilson

August 5, 2025

4  out of  5
rating by Ashley Wilson
"I have had Bob Watson State Farm insurance since 2018 and they have been a reliable; supporting team when it comes to my renters/auto insurance. Anytime I call with questions &/or concerns, I am always met with a patient; friendly & officiant Insurance Agent."
We responded:
"Ashley, thank you for the kind review. Amber always comments how nice you are to work with. We value your business and always want to be here for you. Bob."
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John FPV

August 4, 2025

5  out of  5
rating by John FPV
"good service and we have been a customer for 40 years which says it all"
We responded:
"John, thank you for the nice review. Wow 40 years that says a lot about your loyalty. We are always here for you and want to give you our very best. Bob"
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Jason Yeager

August 1, 2025

5  out of  5
rating by Jason Yeager
"Great customer service!"
We responded:
"Jason that is very nice of you to give us a 5 star review. We appreciate you and strive to give you our very best. Please let us know if we can help in any way. Bob"
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Donald Watterson

July 31, 2025

5  out of  5
rating by Donald Watterson
"I have been a customer of Bob's for many years , he has proved himself as well as his staff to be professional and well trained in their field ."
We responded:
"Don, thank you very much for your kind words. You and Fran are always wonderful to work with and I always look forward to visiting with you. Hope you all have had a great summer. Please let us know if you need anything at all. Bob"
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Marjorie Truman

July 30, 2025

5  out of  5
rating by Marjorie Truman
"Great insurance, great agents! Always a pleased and confident they will handle anything we need! My whole family is insured through Bob Watson State Farm!"
We responded:
"Marjorie, thank you so very much for your kind review. Your family is always so pleasant to work with and have been wonderful clients for many years. Please know we are here for anything you might need. Hope you have had a great summer. Bob"
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Dale Carter

July 30, 2025

5  out of  5
rating by Dale Carter
"Bob has been the only State Farm agent I've had since I moved to Missouri 30 years ago. He and his team have been there for my family through two home purchases, a roof replacement and four boys getting their drivers licenses. Bob and his team are more than "good neighbors," they are part of the family. You don't know the value of your insurance until you need to use it. Bob's team has ALWAYS come through for us!"
We responded:
"Dale thanks so very much for the kind and thoughtful review. It has been a pleasure to be your agent over the last 30 years and most importantly to be your friend! We are always available to you 24/7 with any issues or concerns you might have. Actually your children have been pretty darn good drivers and always polite and mannerly. Please call or text if you need anything at all. Bob "