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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Tolson

October 30, 2026

5  out of  5
rating by Renee Tolson
"I recently bought a new car, a 2026 Nissan Kicks. The lien holder needed documentation that I have full coverage on the car. Bethany helped me through the process. Bob Watson's team is essential to his clients!"
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David Wilcox

October 22, 2026

2  out of  5
rating by David Wilcox
"Bethany Morrison is always helpful and accommodating. Quick to provide answers when I need help with my policies!"
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Jolene Reynolds

October 14, 2026

5  out of  5
rating by Jolene Reynolds
"The team is ALWAYS extremely courteous and helpful. They consistently provide information, assistance, or whatever one needs in a rapid, professional manner. It’s wonderful to speak with humans who care!!! 💜❤️💙❤️💜"
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Lori F

October 13, 2026

5  out of  5
rating by Lori F
"I can’t say enough good things about my State Farm agent and their team. I’ve been with State Farm since I was old enough to drive, and they have been there for me and my parents through so many stages of life. Over the years, they’ve been more than just an insurance agency — they’ve been a trusted source of support and guidance.
When my mom passed away, they were there to help me navigate everything during such a difficult and emotional time. Having someone who is compassionate, understanding, and willing to help when you need it most means more than words can express.
It’s rare to find a business that you can trust for so many years, and I’m truly grateful for the care and service they’ve provided to my family and me. I highly recommend them to anyone looking for an insurance agent who genuinely cares about their customers and treats them like family!"
We responded:
"Lori, what a truly wonderful review. Such kind words for our office means a great deal to us. We have always taken great pride in the level of service we provide to our clients. You and your family have always been more than just clients you are family to us.
Your mom was a sweetheart and I know you miss her. Hope you have a wonderful Thanksgiving and Christmas.
Bob"
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Matt Gillespie

October 9, 2026

5  out of  5
rating by Matt Gillespie
"I have been with Bob Watson's office since 2000. The staff have always been amazing and highly responsive when I have needed assistance!"
We responded:
"Matt thank you for the terrific review. We love knowing we are taking great care of our clients. Please know we are always here for you.
Bob"
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fred albright

October 8, 2026

5  out of  5
rating by fred albright
"Been doing business with Bob for over 45 years! Terri has been great dealing with over the majority of those years! Great experience!"
We responded:
"Freddy, thank you for taking the time to give us a very nice review. Yes Terri is an amazing individual and always so very helpful.
I feel the same about you and all my experiences buying cars from you over the many years.
Bob"
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Heather K

October 2, 2026

5  out of  5
rating by Heather K
"I couldn’t be more happy with the service we get from this office. They are always so quick to help in any way they can!"
We responded:
"Heather, thank you for the very nice review. We strive to provide the very best service possible. We look forward to continuing our great service for you. Have a wonderful fall.
Bob"
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Kim Dawson

September 15, 2026

5  out of  5
rating by Kim Dawson
"Teri is always so pleasant and helpful! Thank you Teri!"
We responded:
"Kim, thank you for the review. Yes Terri is an amazing individual who is always compassionate and caring. We are always here to help.
Bob"
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Susan Soukhakian

September 4, 2026

5  out of  5
rating by Susan Soukhakian
"I had called to get insurance on my new RV...I spoke with Veronica... she was super helpful, answered my questions and addressed my concerns..what she didn't know she did the research and called me back...it was a pleasure working with her"
We responded:
"Susan, thank you for the kind review. You are absolutely correct Veronica is thoughtful, kind and very knowledgeable. If ever you need anything please don't hesitate to reach out.
Bob"
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Doug De Tray

September 1, 2026

5  out of  5
rating by Doug De Tray
"We have used Bob Watson for over 30 years and have filed some pretty hefty claims for roofs, gutters, siding. They have handled claims efficiently and always get back to me with any questions. I also want to give a shout out to Terri Drummond who responds extrremely quicklly to any questions I have."
We responded:
"Doug, thank you so much for taking your time to give us such a thoughtful review. Yes we have been friends for a long time. I always enjoyed visiting with your mother, she was such a sweet lady. You are absolutely correct about Terri, she is an amazing individual whose is always compassionate and helpful. Thanks for all your many years of loyalty to our office.
Bob "
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Denise Cox

August 27, 2026

5  out of  5
rating by Denise Cox
"Terri Drummond at Bob Watson's Office is THE BEST!!! She is Always so helpful and quick to assist with all our changing needs and questions. Five Stars!!!"
We responded:
"Denise, thank you for the fantastic review and yes Terri is an amazing individual with great compassion. She always goes the extra mile to make sure everyone is taken good care of.
Bob"
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Luke Hodson

August 25, 2026

5  out of  5
rating by Luke Hodson
"Very responsive and easy to work with!"
We responded:
"Luke, thank you for your 5 star review. We are always here to help you with anything you might need.
Bob"
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Ma Duddridge

August 19, 2026

5  out of  5
rating by Ma Duddridge
"Terri Drummond Of Bob Watson State Farm office is always so helpful and quickly answers questions for me. Highly recommend this office and especially Terri. Have been
with this office for decades!"
We responded:
"Ma, thank you for your review. Yes Terri is an amazing person who is kind,caring and always ready to help. Thank you for sharing your personal thoughts about her.
Bob"
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David Thompson

August 13, 2026

5  out of  5
rating by David Thompson
"I recently filed a claim for storm damage on our home. The staff at Bob's office walked me through the process and told me what to expect. After filing the claim, I delt with State Farm Claims personnel and an adjuster. Once the claim was processed, Bob's Staff helped me understand the estimates, payment process and next steps. They made it easy."
We responded:
"David, thank you for your nice review. So glad you were happy with our assistance on your claim. We try our very best to help our clients through the claim process. No one wants to have a claim but when they do, that;s our time to step up and provide great service.
Bob "
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Vince Pace

August 3, 2026

5  out of  5
rating by Vince Pace
"5 Star experience every day all the time!!!!"
We responded:
"Vince, thank you for the great review. And most of all your loyalty and friendship. You have a wonderful family.
Bob"
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Logan Whitley

July 30, 2026

5  out of  5
rating by Logan Whitley
"Veronica = best insurance agent ever"
We responded:
"Logan thanks for leaving a nice review. Yes Veronica is amazing and always so very helpful.
Bob"
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S Olson

July 29, 2026

5  out of  5
rating by S Olson
"I've been with Bob Watson for several years, and have always been happy with him and his team's customer service!"
We responded:
"Suelyn, thank you for your kind review. We appreciate you and are always here to help.
Bob"
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Aaron Toll

July 29, 2026

5  out of  5
rating by Aaron Toll
"The absolute best! 1/3 cheaper with better coverage."
We responded:
"Aaron, thank you very much for the kind review. We are always here to help.
Bob "
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Ann Sieg

July 24, 2026

5  out of  5
rating by Ann Sieg
"Bethany was so helpful. She is an absolute gem!"
We responded:
"Ann, thank you for taking time to give us a nice review. Yes Bethany is truly a gem and always so very helpful.
Hope you are having a great summer.
Bob"
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Kaitlin Barris

July 23, 2026

5  out of  5
rating by Kaitlin Barris
"Terri was a great help today with helping me get car insurance! Such friendly place!"
We responded:
"Kaitlin, thank you for the wonderful review. It is always so special when people take the time to let us know we are doing a good job. Terri is an amazing person who always goes the extra mile for everyone. We are always here for anything you need.
Bob"
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Dolly Driskell

July 22, 2026

5  out of  5
rating by Dolly Driskell
"Terri is awesome! Very knowledgeable about insurance.And what a client needs. Very caring and understanding."
We responded:
"Dolly, thank you for the very nice review, it means a lot to us! Terri is an amazing person who is always extremely helpful to everyone. She understands what the best coverage is for the best price. She is always very happy to go the extra mile for everyone.
Bob "
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anonymous

July 18, 2026

1  out of  5
rating by anonymous
"Very disappointed in this office. Our family has had him for over 50 years. When the going gets tough, he does not stand behind you and fight for you. Just there to take your money."
We responded:
"I am very sorry you are unhappy with our office. I would be more than happy to help in any manner but I have no idea who this is. Did you ask to speak with me personally so that maybe I could have found a resolution for you. If you want to call my office and ask for me I would be happy to look in to this matter to help."
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Margie White

July 17, 2026

5  out of  5
rating by Margie White
"Love this office!"
We responded:
"Margie, thank you very much for the 5 star review. We are always there when you need us and look forward to helping you in the future.
Bob"
Profile photo of Tammy Anders

Tammy Anders

July 13, 2026

5  out of  5
rating by Tammy Anders
"Terri was a great help with adding a car and taking 1 off... very helpful and polite"
We responded:
"Tammy, thank you for taking the time to give us a review. Yes Terri is a very special person who is always there to make everything go smoothly for our clients. If there is anything you need please let us know.
Bob"
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D SHOFF

June 17, 2026

5  out of  5
rating by D SHOFF
"Bob and his team are the best and offer a GREAT service."
We responded:
"Thank you very much for the 5 star review. We hope to always meet your expectations. Have a great summer.
Bob"