State Farm® Insurance Agent Bob Watson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brad Shrout
November 1, 2025
5
out of
5
rating by Brad Shrout
"Amber goes out of her way to help me. She is willing to spend her time answering questions and to make sure I understand my coverage. I definitely recommend Bob Watson State Farm Insurance. I am a long time customer."
Madison Ungashick
October 28, 2025
5
out of
5
rating by Madison Ungashick
"Usually getting insurance is such a hassle but Amber made the whole process so easy! The way she worked and communicated with me showed me that I wasn’t just another customer to them and that they actually care. 10/10 recommend!"
Bill Bohnert
October 21, 2025
5
out of
5
rating by Bill Bohnert
"Terri provided very professional, thorough, and courteous service during my recent insurance inquiries. Her assistance was greatly appreciated. Thanks Terri!"
Caroline Bennett
October 20, 2025
5
out of
5
rating by Caroline Bennett
"We have been with Bob Watson/Terri Drummond for many years. They are always quick to respond to the questions we have and are pleasant to work with. We have home and auto insurance with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Donna Carney
October 16, 2025
5
out of
5
rating by Donna Carney
"Recommended by our loan person and they have been great. Always helpful every time we’ve called. Terri and the entire staff are very professional and knowledgeable."
We responded:
"Donna, thank you for the very nice review. We really pride ourselves in great customer service especially at a time when service seems to be at an all time low. If you need anything in the future please let us know. Hope you have a great fall season. Bob "
James Wynn
October 14, 2025
5
out of
5
rating by James Wynn
"Very helpful and fast . Better coverage and price than my last insurance company"
We responded:
"James, thank you for the kind review and remember we are always here to help with anything you might need. Bob"
Jerry Cooper
October 10, 2025
5
out of
5
rating by Jerry Cooper
"Always positive and helpful. Is able to answer all of my questions in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jerry thanks again for the kind review!! Bob"
bryan dodd
October 8, 2025
5
out of
5
rating by bryan dodd
"Terri saved me money and i didnt even ask her to check! wonderful service, i would highly recommend"
We responded:
"Bryan, thank you for the nice review. So glad Terri was able to help you. Terri is always looking for ways to help people save money. If you need anything please don't hesitate to call our office. Bob"
Joseph Coite
October 7, 2025
5
out of
5
rating by Joseph Coite
"Very personal and professional staff, they listen to your needs and respond appropriately to your questions and concerns. They are knowledgeable, friendly and get back to you in a very timely manner"
We responded:
"Joseph, thank you very much for your review. We strive daily to provide great service to our clients. We are always here to take care of you and any insurance needss you might have. Bob"
Bill Grimes
October 3, 2025
5
out of
5
rating by Bill Grimes
"The team Bob Watson has assembled has really done well in giving us service when needed. They give exceptional help in getting us the information and documentation we need, and whatever other requests we have. They really do a great job in taking care of us quickly and efficiently."
We responded:
"Bill, we really appreciate the kind review and will continus to provide great service to you. Thanks for being a great client. Bob"
KATHERINE COX
September 24, 2025
5
out of
5
rating by KATHERINE COX
"Been a very long time customer with auto as well as business. The staff is wonderful; very helpful, friendly and quick to respond to my questions and/or with anything I need!"
We responded:
"Katherine, thank you very much for the kind review. We strive to be helpful and prompt in all communications with our clients. I really appreciate your long history with me. Bob"
Amy Vest
September 23, 2025
5
out of
5
rating by Amy Vest
"I am extremely grateful for Terri at statefarm for all her help adding my new vehicle to my policy and getting me insurance cards instantly so I could get tags within a hour of speaking with her. Amazing customer service!"
We responded:
"Amy, thank you for the 5 star review. We will continue to provide the very best service for our clients. Yes Terri is an amazing representative and very warm and caring. Bob"
Bradford Byrd
September 23, 2025
5
out of
5
rating by Bradford Byrd
"I am amazed at the ease of which I’ve been doing business with Bob Watson &Terri Drummond at State Farm Insurance. The ease of contacting and getting needs met quickly is a necessity. I have had car insurance sent to me via email and text while chatting with an officer of the law. I have also routinely had vehicles added and subtracted to my policies and added Renter’s Insurance added and sent to entities either through me or by State Farm. It is so easy, quick, and to the point working with State Farm and Bob Watson’s office."
We responded:
"Wow Bradford thank you for the SUPER review. It is so nice for us when we get a great review because we strive to provide outstanding service every single day. Terri, I and the entire team thank for your continued loyalty to our office. If you need anything we are always here for you. Thanks Bob"
Grandeur Band JHG Ministries
September 9, 2025
5
out of
5
rating by Grandeur Band JHG Ministries
"The staff is extremely helpful and attentive!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Great service is a priority for us. Bob"
Richard Davis
September 8, 2025
5
out of
5
rating by Richard Davis
"Bob and his staff have handled our insurance needs for over 20 years.Everyone is very professional and dedicated to customer service. Special thanks to Terri and her team."
We responded:
"Dick, thanks for the very nice review and all your nice comments. We all try to provide the very best service possible. And you are correct, Terri is an amazing person who always is caring and compassionate with everyone she works with. Thanks again for your continued loyalty. Bob"
Lacey Carlson
September 8, 2025
5
out of
5
rating by Lacey Carlson
"I love everyone at Bob Watson’s office. They are so helpful and kind anytime that I call the office or I need anything. I could not ask for a better group of people to work with. Phenomenal customer service."
We responded:
"Lacey, thank you so very much for the kind words. Providing kind and caring service is our number one priority. If you need anything in the future please let us know. Bob"
Steve Long
September 5, 2025
5
out of
5
rating by Steve Long
"I have been a customer with Bob Watson since 1989. Great service and very helpful. I recommend Bob Watson’s State Farm office to anyone in the area."
We responded:
"Steve thank you for the wonderful review. Your correct we do go back a long way. You are always a pleasure to work with and we will continue to provide you with the very best service possible. Please don't hesitate to reach out for anything you need. Bob"
Roger Bogacz
September 2, 2025
5
out of
5
rating by Roger Bogacz
"My Wife and I have been with Bob Watson at State Farm since the early 1980's. Bob and his Staff especially, Terri Drummond have been always ready to help when needed. Give excelent policy suggestions and watch after our multiple policies."
We responded:
"Roger thank you very much for the very nice review. Gosh we go back a long way my friend. It has always been a real delight working with you all over the many years. We will continue to provide you the very best service and always with a smile. Thanks again for being such a loyal client. Have a great fall. Bob"
T BROWNHEIM
September 1, 2025
5
out of
5
rating by T BROWNHEIM
"Whenever we need assistance, they respond immediately—with genuine care and attention. Whether it’s reviewing our coverage or handling a question, I can simply pick up the phone, and help is right there. Their support isn’t just convenient—it’s thoughtful, reliable, and always reassuring."
We responded:
"Tracy, thank you so very much for your kind words as we strive too always provide exceptional service to you. It seems so often we don't receive very good service anymore, so at our office we try to provide you the service you deserve. Hope you have a great rest of your year. Please let us know if you need anything. Bob"
Margie White
August 29, 2025
5
out of
5
rating by Margie White
"Love this office!"
We responded:
"Margie, thank you very much for the 5 star review. We are always there when you need us and look forward to helping you in the future. Bob"
Janet Joles
August 27, 2025
5
out of
5
rating by Janet Joles
"We always get a quick response and results whenever we contact your office. Thank you!"
We responded:
"Janet thank you for the very nice review. We always strive to provide great service and a friendly smile. Please let us know if you need anything in the future. Bob"
Michael Benker
August 26, 2025
5
out of
5
rating by Michael Benker
"I have used Bob Watson State farm insurance agent for over 11 years and I've been extremely happy with their service and everything they've done for me they have insured my car through Harley-Davidsons and my renters insurance policy"
We responded:
"Michael, thank you for the very nice review and we are grateful to have you as a client. We strive to provide the very best service as possible to you. Please let us know if you need anything, as we are here to serve. Hope you had a great summer!! Bob"
Vicky Martinez
August 25, 2025
5
out of
5
rating by Vicky Martinez
"Friendly, helpful and professional."
We responded:
"Vicky, thank you very much for the nice review. It really means a lot for us to know that you are happy with our service. Always know we are here for anything you need. Bob"
Marie Steiner
August 6, 2025
4
out of
5
rating by Marie Steiner
"Danny & I have been with State Farm since our marriage of 48 years. I am now a widow and expenses are high, and each time I receive a insurance premium notice it cost more. That being said I always get answers to my questions, not the one I want, but no hesitation to answer."
We responded:
"Marie, thank you for your very kind review. We have been friends for so many years and continue to be. Danny was such a wonderfully kind man who I miss very much. We had some great conversations over the years. Yes unfortunately rates continue to rise in response to the enormous rise in the number and severity of storms across the country. Every night on the national news it's another disaster somewhere, either a fire, tornado, hurricane' hail storm or something terrible. I hope you have a great rest of your summer. I am always here for you. Bob"
Julie Blaine
August 5, 2025
5
out of
5
rating by Julie Blaine
"I’ve have always had a fantastic experience with Terri, Bob and the entire State Farm team! Terri is always friendly, professional, and incredibly helpful. Highly recommend them for anyone looking for reliable and responsive insurance service!"
We responded:
"Julie, thank you so very much for the kind review. We certainly go back a long way. I remember vividly the day I met you and Jim. I have always so enjoyed our opportunities to see each other. I still remember all the many conversations Jim and I had in my office over the years. I miss him. We are always here for you!! Bob"