Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of phil grosse

phil grosse

January 21, 2026

5  out of  5
rating by phil grosse
"Great service. Very helpful."
Profile photo of Teresa Montgomery

Teresa Montgomery

January 20, 2026

5  out of  5
rating by Teresa Montgomery
"Great service. Kerri is so helpful and kind. She always goes above and beyond"
We responded:
"Teresa, thank you very much for your kind review. Gosh I have had your family insured for 50 years. I truly do not understand where time goes. Hope all is well with you and you have an incredible 2026. Bob"
Profile photo of Julie Dean

Julie Dean

January 13, 2026

5  out of  5
rating by Julie Dean
"Love these agents. They have done a great job for us. Thanks for everything you do!"
We responded:
"Julie, thank you for the 5 star review. Our number one goal is to provide remarkable service to our clients! Please let us know if there is anything we can do for you. Bob"
Profile photo of Billy Wales

Billy Wales

January 7, 2026

5  out of  5
rating by Billy Wales
"I recently had the pleasure of working with Amber at the Bob Watson State Farm office in Blue Springs. She was exceptional, professional and completely met my needs."
We responded:
"Billy, thank you very much for the kind review. We strive to give outstanding service everyday. Hope you have a great 2026. Bob"
Profile photo of Joyce Boles

Joyce Boles

January 7, 2026

5  out of  5
rating by Joyce Boles
"Quick response to receive new Insurance cards to print. Been with Watson since first year."
We responded:
"Joyce and Nelson thanks for the nice review. We are always here for you for anything you might need. Hope you have a great 2026! Bob"
Profile photo of Alyssia Paige

Alyssia Paige

January 5, 2026

5  out of  5
rating by Alyssia Paige
"I absolutely love Veronica, she always takes care of me and recognizes my voice immediately. She goes out of her way to help me with whatever I ask for, whether I'm canceling a policy or opening a new one. All the ladies are very nice and accommodating, love this location!"
We responded:
"Alyssia, thank you for the great review. Yes Veronica is an amazing individual and always happy to help. We are always here to help in any way. Bob"
Profile photo of Richard Rocha

Richard Rocha

January 2, 2026

5  out of  5
rating by Richard Rocha
"I have truly enjoyed Bob Watson and staff. They are always very efficient and a great help! God bless them..."
We responded:
"Father Rocha, thanks for your kind review, it is always so appreciated. We strive to give excellent service daily. If you need anything please let us know. Bobby Wat"
Profile photo of NJ

NJ

December 29, 2025

5  out of  5
rating by NJ
"Kerri..thank you for all of your help! Greatly appreciated."
We responded:
"NJ, thank you for your nice review. Kerri is a wonderful individual and always very helpful. Bob"
Profile photo of Mike Amberson

Mike Amberson

December 29, 2025

5  out of  5
rating by Mike Amberson
"Been with Bob and his absolutely wonderful staff longer than I can remember. Why switch if everything has gone along for years without a hitch? Can’t even imagine what another company could offer that would be up and beyond what we are getting now and always have. Keep up the excellent work! Thank you"
We responded:
"Mike, thank you for the wonderful words about our team. We always strive to be the best. You have been such a wonderful client for many years. Please let us know if you need anything at all. Hope you have a great 2026. Bob"
Profile photo of Victor Detel

Victor Detel

December 19, 2025

4  out of  5
rating by Victor Detel
"I have been with State Farm insurance - Bob Watson office for about 40 years now. Their staff is at the top of the class. Their rates are better than most. They are always willing to help with questions and advise. Terry has always been there for for me and is greatly respected."
Profile photo of CMDR Gonzo von Richthofen

CMDR Gonzo von Richthofen

December 9, 2025

5  out of  5
rating by CMDR Gonzo von Richthofen
"Kerri is always super friendly and helpful. I'm glad to have a local insurance professional like her who I can call when something comes up."
We responded:
"Thank you very much for the kind review. Yes Kerri is an amazing person who is always friendly and professional. We appreciate you and are always here for you. Bob"
Profile photo of Lisa Schifferdecker

Lisa Schifferdecker

December 5, 2025

5  out of  5
rating by Lisa Schifferdecker
"I've been having great experiences with Amber at Bob Watson's State Farm group. She has helped me so much and is always very prompt and friendly with all my needs. I was with another State Farm office for three decades and it was always a hassle. It was frustrating the times I had to call to get a response. But it's not that way with Amber! She is prompt and getting back to me and very knowledgeable with all communications! If she tells you she will do something she does and she follows through! Great communication! Changing to Bob Watson's group a year or so ago was the best decision I could have made! Amber is the best!"
We responded:
"Lisa, thank you so very much for the wonderful review. It means so much to us to know we are delivering incredible service to all our clients. Amber is a very special person who is kind and thoughtful and wants to help make insurance a simple process. She always goes the extra mile for everyone and does it with a warm smile. Thank you for your continued loyalty to our office and we will always be here for you. Hope you have a wonderful Christmas season. Bob"
Profile photo of Jeff Ziefle

Jeff Ziefle

December 2, 2025

5  out of  5
rating by Jeff Ziefle
"Been with State Farm (Bob Watson) for over 40 years and have had nothing but great customer service. Office is always friendly and helpful!"
We responded:
"Jeff, thank you so much for taking the time to write a review for us. We take great pride in delivering the very best service to our clients. Please know we are here for you 24/7 for anything you need. Hope you have a great Christmas and be safe. Bob"
Profile photo of stacey palumbo

stacey palumbo

November 24, 2025

5  out of  5
rating by stacey palumbo
"I have a positive experience every time i call and interact with Kerri here at state farm. They answer all my questions and help with any need I may have right away! They are very responsive and helpful!"
We responded:
"Stacey, thank you for the wonderful review. We really love it when our clients are very happy with our service. That is what we strive to do everyday. Please let us know if you need anything. Bob"
Profile photo of Sean Titus

Sean Titus

November 21, 2025

5  out of  5
rating by Sean Titus
"I've used Bob Watson's office for the last 40 years. Great staff, always helpful"
We responded:
"Sean, thank you the 5 star review. You have been a wonderful client for many years and I always look forward to visiting with you. Hope you have a great Thanksgiving season. Bob"
Profile photo of Jenna Wright

Jenna Wright

November 21, 2025

5  out of  5
rating by Jenna Wright
"Wonderful office! They are always happy to help with any questions I have! Amber is very knowledgeable and great to work with!"
We responded:
"Jenna, thank you very much for the 5 star review. You are correct, Amber is an amazing individual who is always very helpful to our customers. Hope yu have a great Thanksgiving!! Bob"
Profile photo of Brad Shrout

Brad Shrout

November 1, 2025

5  out of  5
rating by Brad Shrout
"Amber goes out of her way to help me. She is willing to spend her time answering questions and to make sure I understand my coverage. I definitely recommend Bob Watson State Farm Insurance. I am a long time customer."
We responded:
"Brad, thank you so very much for the kind review. Amber is an amazing individual and always very helpful to everyone. Thank you for all the years of loyalty to our office. Hope you have a wonderful Holiday Season. Bob "
Profile photo of Madison Ungashick

Madison Ungashick

October 28, 2025

5  out of  5
rating by Madison Ungashick
"Usually getting insurance is such a hassle but Amber made the whole process so easy! The way she worked and communicated with me showed me that I wasn’t just another customer to them and that they actually care. 10/10 recommend!"
We responded:
"Madison, thank you for the very nice review, it means a lot to us. Amber always goes the extra mile for everyone and always with a smile. Hope you have a great Holiday Season. Bob"
Profile photo of Bill Bohnert

Bill Bohnert

October 21, 2025

5  out of  5
rating by Bill Bohnert
"Terri provided very professional, thorough, and courteous service during my recent insurance inquiries. Her assistance was greatly appreciated. Thanks Terri!"
We responded:
"Bill, thanks for the great review. You have been a loyal client for many years and we appreciate your business. Terri always so very helpful to everyone she works with. Call if you need anything. Bob"
Profile photo of Caroline Bennett

Caroline Bennett

October 20, 2025

5  out of  5
rating by Caroline Bennett
"We have been with Bob Watson/Terri Drummond for many years. They are always quick to respond to the questions we have and are pleasant to work with. We have home and auto insurance with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Donna Carney

Donna Carney

October 16, 2025

5  out of  5
rating by Donna Carney
"Recommended by our loan person and they have been great. Always helpful every time we’ve called. Terri and the entire staff are very professional and knowledgeable."
We responded:
"Donna, thank you for the very nice review. We really pride ourselves in great customer service especially at a time when service seems to be at an all time low. If you need anything in the future please let us know. Hope you have a great fall season. Bob "
Profile photo of James Wynn

James Wynn

October 14, 2025

5  out of  5
rating by James Wynn
"Very helpful and fast . Better coverage and price than my last insurance company"
We responded:
"James, thank you for the kind review and remember we are always here to help with anything you might need. Bob"
Profile photo of Jerry Cooper

Jerry Cooper

October 10, 2025

5  out of  5
rating by Jerry Cooper
"Always positive and helpful. Is able to answer all of my questions in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jerry thanks again for the kind review!! Bob"
Profile photo of bryan dodd

bryan dodd

October 8, 2025

5  out of  5
rating by bryan dodd
"Terri saved me money and i didnt even ask her to check! wonderful service, i would highly recommend"
We responded:
"Bryan, thank you for the nice review. So glad Terri was able to help you. Terri is always looking for ways to help people save money. If you need anything please don't hesitate to call our office. Bob"
Profile photo of Joseph Coite

Joseph Coite

October 7, 2025

5  out of  5
rating by Joseph Coite
"Very personal and professional staff, they listen to your needs and respond appropriately to your questions and concerns. They are knowledgeable, friendly and get back to you in a very timely manner"
We responded:
"Joseph, thank you very much for your review. We strive daily to provide great service to our clients. We are always here to take care of you and any insurance needss you might have. Bob"